ISO 20000 27000 Information Technology Service Management

What is ISO 20000? Find out why ISO 20000 is a good choice for your organization
You are looking for an easy method to answer the question "What is ISO 20000?"
It's not just you. This guide will help you understand the reason why ISO 20000 has benefits for your organization. Find out about the ISO 20000 requirements and what practical steps are required to become certified.

An easy introduction to ISO 20000 basics
ISO 20000 is the global standard for IT Service Management (ITSM), published by ISO (the International Organization for Standardization), and ICE (the International Electoral Commission). To be recognized as an international standard, ISO 20000 had to be endorsed by a majority of member countries. This means that it is recognized by a majority of countries worldwide. Check this Information technology - Service management link.

The standard outlines a set of management practices which can be utilized to deliver superior IT services to your customers and staff. ISO 20000 is a framework to help you manage your ITSM. This will also help you demonstrate that your organization is following best practice. It will allow you to attain the highest standards of practice. This helps you to offer better IT services. ISO 20000 is applicable for any size business and any industry.

How do you make ISO 20000 different from ITIL?
The primary distinction between ISO 20000 (and ITIL) is that ISO 20000 offers the methodology and framework, which will help you to create the ITSM puzzle. ITIL however gives you the best practices and guidelines on how you can manage each IT process within your business (i.e. How to connect it all.

It's important to note that ISO 20000 tells you what you need to do, while ITIL shows you how.

ISO 20000 does not work in complete in isolation. It can be implemented independently of ITIL but they work well together.
ITIL is an acronym that refers to ITIL best practices. This framework was designed to align your IT services to the business needs. ITIL certification is not applicable to businesses. Instead, ITIL best practices can be employed by companies.
ISO 20000 is a standard against which your company can be certified. It is based in the fundamental concepts of ITIL.
People who wish to become an expert in ITSM and possess international recognition for their certification could be certified in accordance with ISO 20000 or ITIL (e.g. the foundation course described below).
The ISO 20000 certification of organizations is the proof that best practices are implemented. While certification under ISO 20000 is not mandatory, ITIL can be achieved when you implement an ITIL approach for IT service management. For more information, check out our whitepaper "ITIL and ISO 20000." See this ISO 27000 for more.

It's crucial to get to the core of ISO 20000.
Understanding the relation between IT and the success of your organization and ISO 20000 is essential to be aware of its significance. IT is essential to your organization's success. It has an impact on the work environment and the way you communicate - it's fundamental to how you do business.

IT allows you to be competitive with your competitors and reach a wider audience enhance productivity, and be more efficient. In a myriad of ways, IT is essential for increasing revenues by reducing costs, and improving your reputation.

It is essential to make the most value from your IT investment. It implies that IT services should have a well-planned, designed and managed. Without a top-quality IT service management, IT projects often fail or exceed budget. It's not easy to manage ongoing costs and businesses end up losing funds before they can realize any ROI from their investment.

In essence quality IT standards for service management are fundamental for your success. To ensure that this is the case, you can obtain the ISO 20000 certificate.